At check out you have the option to select first or second class delivery. We use Royal Mail for all our deliveries  

First class delivery aims to deliver the next working day including Saturdays.  

Second class delivery aims to deliver within 2-3 working days including Saturdays.  

Don’t panic, our postal boxes have been designed to fit through standard letter boxes, so no need to worry if your home or not. 

Yes! No questions asked (although we might glean some feedback from you as a start up to help us develop).

Contact us at: hello@mothercuppatea.co.uk to inform us of your wish to make a return. Seal the item and return by post to:

Unit 27 Old Airfield Industrial estate

Cheddington Lane

Tring

Hertfordshire

HP234QR 

We have selected the finest ingredients for our teas to be used in our tea bags. The ingredients will retain their best flavour if they are stored in a cool, dark, dry place. When you take a tea bag out fold back the packaging and place in the box and seal. Airtight storage will maintain the quality of the taste. 

For maximum taste brew your tea with freshly boiled, filtered water. Steep for 3-5 minutes depending on how strong you like it. Its also possible to get two cups of tea out of each tea bag, just brew for a bit longer the second time around. 

Some of the ingredients we use are organic, we source our ingredients from a wide range of farms around the world. Each farm is carefully vetted by our world class blending team.  

All of our ingredients are carefully sourced ingredients from trusted suppliers, and are hand-blended and packed in the UK. This means: 

Everything can be traced back to source. 

Our Natural flavourings are 100% derived from natural sources.

*Our teas are hand packed in the UK in environments that handle many different blending ingredients and we cannot 100% guarantee no cross-contamination. 

Drinking one or two cups of tea a day during pregnancy is thought to be a great way of replacing caffeine found in your daily coffee. It is not recommended to drink copious amounts in your first trimester, sadly! You want to avoid any tea’s with Raspberry leaf tea in, until your past your 32 week date. Then it is highly recommended to drink this tea to prepare the body for labour. If in any doubt please speak to your midwife or GP. 

Yes, at the heart of what we do our women’s health is top priority.  

Any allergens on our teas are listed clearly in bold on the packaging or our website, check each individual blend.  

We use all sorts of wonderful ingredients from all over the world and therefore cannot guarantee they haven't been processed in an environment where they may have come into contact with allergens. 

WARNING: Our teas are hand packed in the UK in environments that handle many different blending ingredients and we cannot 100% guarantee no cross-contamination. Therefore, all blends may contain traces of: wheat, nuts, peanuts, milk, soya, mustard, sesame and sulphites.

100% sugar free and zero calories!

Yes! Our teas are made with 100% plant based ingredients.

Yes!

WARNING: Our teas are hand packed in the UK in environments that handle many different blending ingredients and we cannot 100% guarantee no cross-contamination. Therefore, all blends may contain traces of: wheat, nuts, peanuts, milk, soya, mustard, sesame and sulphites

All of our tea bags are biodegradable. The materials used for the tea bags, string and tags are PLA woven mesh, with PLA thread and a paperboard tag with PLA coating. PLA (polylactic acid) is a polymer resin made by the lactic fermentation of glucose which is derived from corn starch.  

If your local authority does composting on an industrial level they can also be thrown into your household compost bin. We highly recommend checking the rules on your local authorities food composting bins.  

Our (Plastic look) packaging storing our tea bags is;  

100% compostable 

100% biodegradable  

Our Eco crimp bags are made from NatureFlex which is a compostable film which is made from natural, renewable resources, such as wood pulp, and is both biodegradable and compostable which makes it one of the most eco-friendly ways to store our tea.

Our postal boxes and tea boxes are;  

100% recyclable and made up of a minimum of 80% recycled material. We also used water based ink, meaning this as well is 100% recyclable 

We are genuinely sorry to hear you are not completely satisfied with our products but we really want to improve our customer journey and product experience. Please pop us an email to hello@mothercuppatea.co.uk where we will be happy to look into any issues you have experienced.

We actively encourage you to leave us a review, as a brand newstart up company we would welcome the support to share how amazing our tea’s are! You can leave a review here:

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