Herbal ingredients

FAQ's

What would you like to know?

Shipping....

At check out you have the option to select first or second class delivery. We use Royal Mail for all our deliveries  

First class delivery aims to deliver the next working day including Saturdays.  

Second class delivery aims to deliver within 2-3 working days including Saturdays. 

We pack orders Monday to Friday. You'll receive confirmation when your order has
been dispatched. 

Don’t panic, our postal boxes have been designed to fit through standard letter boxes, so no need to worry if your home or not. 

Returns....

Yes. We want
you to feel confident trying Mother Cuppa, which is why eligible first-time
purchases are covered by our Taste Guarantee. If the blends genuinely aren't
for you, please contact us at hello@mothercuppatea.co.uk and we'll explain the
return process. Please see the Taste Guarantee terms for full eligibility and
conditions.

Please email
hello@mothercuppatea.co.uk before returning your order so we know to expect it.
We'll confirm the return instructions with you. Once your return has been
received and checked, any eligible refund will be processed back to your
original payment method. Our return address is:

Mother Cuppa Tea Ltd
Unit 27, Old Airfield Industrial Estate
Cheddington Lane
Long Marston
Tring
Hertfordshire
HP23 4QR

Subscriptions

You have lots of control over your Mother Cuppa
subscription from your online account. Depending on the type of subscription
you have, you can change your next delivery date, skip an order, change the
delivery frequency, swap products, add products, update your details or cancel
future recurring orders.
Our standard subscription frequencies include weekly, every 2, 4, 6 or 8 weeks.
Please make sure you choose the frequency that suits you when ordering, as the
subscription selector may show a default option.
Pre-paid subscriptions work slightly differently because the future deliveries
have already been paid for, so those scheduled products can't be changed in the
same way as a normal recurring subscription. If you get stuck, email
hello@mothercuppatea.co.uk and we'll help.

Login to your Mother Cuppa Account. From here you can do the following:

  • Amend the products you have ordered.
  • Add a new product.
  • Swap your products.
  • Amend the frequency of your order. We offer weekly up to every 12 weeks and everything in between!
  • Pause your order if you are going away or want to miss a slot.
  • Change your personal details.
  • Change the delivery date.
  • Cancel your order.
  • If you would like to ask a question or send feedback on your subscription please email: hello@mothercuppatea.co.uk

If you only
want tea when you choose to order it, select ONE-TIME PURCHASE on the product
page. If you'd like regular deliveries, select SUBSCRIBE and then choose the
delivery frequency that suits you. Subscriptions can be managed through your
online account, while one-time purchases will never automatically repeat.

Refer a friend & Reviews

Our Refer a Friend scheme is our way of saying thank you for introducing someone new to Mother Cuppa.

Share your personal referral link with a friend and they'll receive 20% off their first eligible order. Once they use your referral, you'll receive 20% off an eligible future order too.

You can access your referral link
here: https://mothercuppatea.refr.cc/

Reviews make a huge difference to a small independent business like Mother Cuppa. If you've tried the blends, we'd love to hear what you think — and your review also helps other women decide whether Mother Cuppa might be right for them. You can leave a review from the product page for the blend or collection you purchased. You can leave a review here:

Energise

https://mothercuppatea.com/products/energise#judgeme

 

Hydrate

https://mothercuppatea.com/products/hydrate#judgeme

 

Relax

https://mothercuppatea.com/products/relax#judgeme

 

Wellness collection 

https://mothercuppatea.com/products/wellness-collection#judgeme

About our tea....

Each standard Mother Cuppa box contains 14 individually wrapped tea bags.



It depends what you'd like your cuppa to do in your day:

ENERGISE — when you'd usually reach for another coffee or want a caffeine-free
lift.

HYDRATE — when you know you need to drink more and plain water is getting
boring.

CLARITY — for those moments when you want a fresh cuppa alongside work, focus
or a busy head.

RELAX — when it's time to slow down, switch off and make a little space for
yourself.

If you're not sure, start with the Wellness Collection. It was created so you
can try all four and discover the ones you naturally reach for.

We have selected the finest ingredients for our teas to be used in our tea bags. The ingredients will retain their best flavour if they are stored in a cool, dark, dry place. When you take a tea bag out fold back the packaging and place in the box and seal. Airtight storage will maintain the quality of the taste. 

Pop one tea bag
into a full mug and add freshly boiled water. Give it time to brew and leave
the bag in for longer if you like a fuller flavour — I often leave mine in for
the whole cup. There is no need to add milk, sugar or sweetener, although how
you enjoy your cuppa is completely up to you.

Absolutely.
Hydrate and Energise are particularly lovely cold. For a proper cold brew, brew 2 tea bags with boiling water, allow to cool, then refrigerate overnight with the bags left in. Remove the bags in the morning and serve over ice. You can also add fresh fruit, herbs or a splash of sparkling water if you fancy it.

And if your hot Mother Cuppa simply gets forgotten on your desk and goes cold —
you can still drink it!

Some of the ingredients we use are organic, we source our ingredients from a wide range of farms around the world. Each farm is carefully vetted by our world class blending team.  

All of our ingredients are carefully sourced ingredients from trusted suppliers, and are hand-blended and packed in the UK. This means: 

Everything can be traced back to source. 

Our Natural flavourings are 100% derived from natural sources.

*Our teas are hand packed in the UK in environments that handle many different blending ingredients and we cannot 100% guarantee no cross-contamination. 

Drinking one or two cups of tea a day during pregnancy is thought to be a great way of replacing caffeine found in your daily coffee. It is not recommended to drink copious amounts in your first trimester, sadly! You want to avoid any tea’s with Raspberry leaf tea in, until your past your 32 week date. Then it is highly recommended to drink this tea to prepare the body for labour. If in any doubt please speak to your midwife or GP. 

Yes, at the heart of what we do our women’s health is top priority.  

Any allergens on our teas are listed clearly in bold on the packaging or our website, check each individual blend.  

We use all sorts of wonderful ingredients from all over the world and therefore cannot guarantee they haven't been processed in an environment where they may have come into contact with allergens. 

WARNING: Our teas are hand packed in the UK in environments that handle many different blending ingredients and we cannot 100% guarantee no cross-contamination. Therefore, all blends may contain traces of: wheat, nuts, peanuts, milk, soya, mustard, sesame and sulphites.

Our blends contain no added sugar and no sweeteners, including stevia. The flavour comes from the carefully balanced botanicals, fruit pieces and natural flavourings in each recipe.

Yes! Our teas are made with 100% plant based ingredients.

Yes!

Our supplier purchases the oat flowering tops used in Relax as a non-allergen ingredient and each batch is tested for gluten. As with any product made in an environment handling a wide range of ingredients, please check the current allergen and cross-contamination information on the individual product packaging if you have an allergy or coeliac disease.

WARNING: Our teas are hand packed in the UK in environments that handle many different blending ingredients and we cannot 100% guarantee no cross-contamination. Therefore, all blends may contain traces of: wheat, nuts, peanuts, milk, soya, mustard, sesame and sulphites

Mother Cuppa is not like the herbal tea you buy on your supermarket shelf. Candice, Founder to Mother Cuppa starts by searching for an ingredient to support a particular pain point women in midlife find. She then conducts thorough research looking into the scientific facts back up the purpose of the ingredient. Sometimes this means putting more than one ingredient together to create a more powerful blend.

Candice uses whole ingredients as close to its original source as possible to ensure maximum benefits are added to each fusion.

Candice then uses her skills as a Tea Sommelier to blend the flavours together and create the Mother Cuppa recipes. The tea tastes unlike any other herbal tea you would have tasted, don’t just take out word for it, check out the reviews.

Adaptogenic herbs, quite simply, are plants that help the body to adapt to stress.  They can aid in regulating our stress response and enable us to function better even in our most difficult times. Adaptogens produce special plant chemicals that help the plants themselves adapt and survive in harsh conditions. These chemicals work in our bodies to help build resistance to stress and the negative effects it brings about. They help to normalise our stress response and regulate the release of stress hormones and their effects.  Find out more in our blog: https://mothercuppatea.com/blogs/our-blog/ultimate-guide-to-apoptogenic-herbs?_pos=2&_sid=fd145b482&_ss=r

Candice has been using herbal tea’s for over 20 years and for her, it has been a great addition alongside a healthy lifestyle that has supported hormone balance.  The use of herbal teas for menopause symptoms is a topic of interest, and several herbs are commonly used for this purpose. However, it's important to note that while there is some scientific research on herbal remedies for menopause, the evidence is limited. The effectiveness of herbal teas in managing menopause symptoms can vary among individuals, and what works for one person may not work for another. Similarly to HRT.

The time it takes for herbal tea to start working can vary depending on several factors, including the individual's metabolism, the specific herbs used in the tea, and the desired effects. Generally, herbal teas are known to have a milder and more gradual onset compared to other beverages like coffee or energy drinks.

In terms of immediate effects such as taste and aroma, you will notice those as soon as you start drinking the tea. However, if you're referring to the therapeutic effects of herbal tea, such as relaxation, digestion aid, or sleep promotion, it typically takes some time for the active compounds in the herbs to be absorbed and have an impact on the body.

For many people, the effects of herbal tea start to become noticeable within 20 to 30 minutes after consumption. However, it's important to keep in mind that herbal teas often work through cumulative effects, meaning the benefits may increase gradually with regular and consistent use over a longer period. In some cases, it may take a few days or weeks of consistent consumption to experience the full effects of certain herbal teas.

Remember that the specific herbs and their intended effects can vary greatly. Some herbs have immediate effects, while others may require more time to take effect. If you're using herbal tea for a specific purpose, it's advisable to consult the instructions or recommendations provided with the tea or seek guidance from a knowledgeable herbalist or healthcare professional.

When it comes to drinking herbal tea while on medication, it's crucial to exercise caution and consult with a healthcare professional. Although herbal teas are generally considered natural, they can contain bioactive compounds that may interact with medications. These interactions can affect the effectiveness or safety of the medications you are taking.

Here are some examples of common medications that may potentially be affected by drinking herbal tea:

  1. Blood thinners (e.g., Warfarin): Herbal teas such as chamomile, ginger, and ginkgo biloba can have anticoagulant effects, which may increase the risk of bleeding when combined with blood-thinning medications.
  2. Antidepressants (e.g., selective serotonin reuptake inhibitors - SSRIs): St. John's wort, a popular herbal remedy for depression, can interact with SSRIs and reduce their effectiveness or lead to serotonin syndrome, a potentially serious condition.
  3. Immunosuppressants (e.g., Cyclosporine): Some herbal teas, including echinacea and green tea, can stimulate the immune system, which may interfere with the effectiveness of immunosuppressant medications.
  4. Antidiabetic medications: Certain herbal teas, like bitter melon and fenugreek, have been associated with blood sugar-lowering effects. When combined with antidiabetic medications, these teas may cause an excessive drop in blood sugar levels (hypoglycemia).
  5. Sedatives or tranquilisers: Herbal teas with sedative properties, such as valerian root or kava, may enhance the effects of medications like benzodiazepines or sleep aids, leading to increased drowsiness or sedation.

Please note that this is not an exhaustive list, and there may be other medications that can interact with specific herbal teas. It is crucial to consult with a healthcare professional to obtain accurate and personalised advice regarding the specific medications you are taking and the herbal teas you wish to consume. They can provide guidance on potential interactions and help you make informed decisions about the safe use of herbal teas alongside your medications.

Yes, men can drink herbal tea aimed at women. Don’t worry, they won’t start growing boobs or anything!  Herbal teas are generally safe for consumption by both men and women, and many of the herbs used in teas targeted towards women's health also offer potential benefits for men. While some herbal teas may have specific benefits for women's health concerns, such as managing menopause symptoms.

The decision to drink herbal tea with milk is a matter of personal preference. Traditionally, herbal teas are not typically consumed with milk, as they are often enjoyed on their own.

It's important to note that adding milk to herbal tea may dilute the herbal flavours and potentially alter the intended therapeutic properties of the herbs. If you are drinking herbal tea for specific health benefits, it's best to consume it without milk to fully experience the herbal properties.

Energise — fruity with a cherry-led flavour and warming ginger.
Hydrate — smooth, creamy and fruity, with rooibos, coconut and raspberry.
Relax — warming and comforting, with pear, cinnamon and gentle floral notes.
Clarity — fresh, light and peachy, with peppermint and aromatic herbs.


Taste is personal, of course, which is one of the reasons the Wellness
Collection is such a lovely way to discover your favourites.



Natural flavourings are basically natural flavouring preparations which have been derived from only natural ingredients as opposed to artificial flavours or nature-identical flavours, which are the chemical equivalent of natural flavourings but chemically synthesised rather than being extracted from natural source materials.

For the flavouring to be described as natural, it must be 100% derived from natural sources. If reference is also given to the source, e.g a ‘natural lemon flavouring’, then 95% of the flavouring must be derived from lemons. The remaining 5% must also be natural, but allows manufacturers to bring out different characteristics of the flavouring to suit different products.

Yes. All Mother Cuppa blends are caffeine-free, so they can be enjoyed at any time of day.

Ashwagandha, an herb commonly used in traditional Ayurvedic medicine, is known for its adaptogenic properties, meaning it helps the body adapt to stress and promotes overall balance. While it can have a positive impact on both sleep and energy levels, its effects can vary depending on the individual and the specific circumstances.

  1. Sleep: Ashwagandha may help reduce stress and anxiety, which can contribute to improved sleep quality. By promoting relaxation and reducing cortisol levels (a stress hormone), ashwagandha may indirectly support better sleep.
  2. Energy: Ashwagandha is also known for its potential energizing effects. As an adaptogen, it may help enhance resilience to physical and mental stress, potentially boosting energy levels and combating fatigue. By supporting the body's stress response, ashwagandha may help promote a sense of well-being and vitality. We’ve blended Ashwaganda with additional ingredients known to support your bodies stamina and feel it was best suited to an energise blend.

Yes, we get you! Both relativity overpowering tastes, however at Mother Cuppa HQ we want the ingredients in our blends to complement each other and for no one taste to be more overpowering than another.

When we have done live taste testing events most people who have commented that they don’t like one of the flavours have been hugely surprised that they have in fact enjoyed a Mother Cuppa blend. Why don’t you try and let us know what you think.

We don't currently offer free or single-teabag samples. I made that decision quite deliberately because I don't think one cup gives you the best chance to
discover whether a blend really suits you.

The four blends are designed for different moments in your day, and often
people are surprised by which one becomes their favourite once they've had a few cups and worked it into their routine.

The Wellness Collection is the best place to start because you can properly try all four — and eligible first-time purchases are protected by our Taste Guarantee if Mother Cuppa genuinely isn't for you.

Our packaging....

All of our tea bags are biodegradable & home compostable. The materials used for the tea bags, string and tags are PLA woven mesh, with PLA thread and a paperboard tag with PLA coating. PLA (polylactic acid) is a polymer resin made by the lactic fermentation of glucose which is derived from corn starch.  

Our (Plastic look) packaging storing our tea bags is;  

100% compostable 

100% biodegradable  

Our Eco crimp bags are made from NatureFlex which is a compostable film which is made from natural, renewable resources, such as wood pulp, and is both biodegradable and compostable which makes it one of the most eco-friendly ways to store our tea.

Our postal boxes and tea boxes are;  

100% recyclable and made up of a minimum of 80% recycled material. We also used water based ink, meaning this as well is 100% recyclable 

Your experience....

We really hope you love your Mother Cuppa, but taste is personal — and I know that spending money on four boxes of herbal tea can feel like a bit of a leap, especially if you've already got a cupboard full of disappointing ones!

That's why we offer our Taste Guarantee.

If you're trying Mother Cuppa for the first time, take a little time to properly discover the blends. Try them at different times of day, experiment with the strength and give them a fair chance to become part of your routine.

If you decide Mother Cuppa genuinely isn't for you, just contact us within 30 days of receiving your order and let us know.

To qualify for a refund:


  • The Taste Guarantee applies to your first purchase of the Wellness Collection.

  • We ask that you try no more than one tea bag from each blend before deciding.

  • The remaining tea must be returned to us, including the original boxes and unused tea bags.

  • Returned products need to be in a reasonable condition so that unopened tea can still be used; unfortunately, we can't refund products that have been significantly damaged after delivery.

  • You'll be responsible for the cost of returning the tea to us.

  • Once we've received your return, we'll refund the eligible product cost to your original payment method.

  • The guarantee is limited to one claim per customer/household and doesn't apply to subsequent orders or subscriptions.

Please email hello@mothercuppatea.co.uk before returning anything so we can help.

What if my order arrives damaged or something is wrong?

That's different — and we absolutely want to put it right.

If anything in your order arrives damaged, faulty, incorrect or missing, please contact us as soon as possible at hello@mothercuppatea.co.uk, ideally with a photograph of the problem and your order number.

We'll take a look and arrange the appropriate replacement or resolution for you.

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For any other questions, please contact us....